We offer standard shipping (8-11 business days) for all orders within South Africa. Orders are processed within 24-48 hours of purchase. Free shipping is available on orders over R1500.

We offer a 14-day return policy on all items in original condition with tags attached. Returns are free for defective items; otherwise, customers can arrange return shipping. Exchanges are processed within 5-7 business days. Items must be unworn and unwashed. Beauty products can only be returned if unopened and sealed.

Clothing: Always check care labels before washing. Most items should be hand-washed or machine-washed on a gentle cycle in cold water. Avoid bleach and tumble drying delicate fabrics. Lay flat to dry to maintain shape. Beauty Products: Store in a cool, dry place away from direct sunlight. Keep lids tightly closed. Check expiration dates regularly. Patch test new products before full application to avoid allergic reactions.

We accept all major credit and debit cards (Visa, Mastercard, Apple Pay and Google Pay. All transactions are secured with SSL encryption. Your payment information is never stored on our servers.